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Client Testimonials

At the Howard Johnson Hotel by the Falls we take pride in our level of service and quality but don't take our word for it. Have a look at what past guests have to say...

“Been coming to the Howard Johnson for 10 years now and have seen a big transformation. The hotel just keeps getting better and better with all the upgrades I have seen over the years as well as the staff are always the most helpful and friendly people I have met. Keep up the great work and looking forward to seeing you in June.”

– Harmony, New Jersey, NY

“The rooms are gorgeous! The new look is amazing and comfortable and so fun feeling. Can’t wait to come back there. Congratulations HOJO!!! ”

– Nicole, Toronto, ON

“We love everything, the location, the hotel, the rooms, and even the price. Don't change anything as it's perfect how it is!”

– This place is Awesome!

“We were totally impressed with the hotel and the staff (especially with Meagan). We had a very wonderful time in your hotel.”

– Aaron & Cathy, Brantford, On

“Was a great experience! Fernando helped us after we had checked into another rundown hotel. Gave us a great rate and some great advice.”

– Adam, Toronto, On

“This is the first time I've ever stayed in a hotel that actually had comfortable beds. Everyone was very kind, friendly and polite to us. Thank you for helping to make our first trip to Niagara Falls, Canada so wonderful.”

– Agnes, Cleveland, OH

“What an incredibly pleasant stay we had while visiting Niagara Falls again. We originally stayed at this hotel 10 years ago for our honeymoon and they have really modernized the place since then. The staff was so friendly and warm it was like we were at a little bed and breakfast. We had such a wonderful time in Niagara Falls.”

– Agnes, Midland, ON

“Great place to stay! Nightly rates are great for the location, staff is friendly and helpful! Will be back again soon. Thanks!”

– Amy, Orangeville, ON

“Excellent! We will be back again soon! Great hotel. Great staff!”

– Andrew, Orangeville, ON

“The hotel is very clean, well-priced and super-close to everything. And the service is better than I would expect. Certainly going to recommend to my family and friends.”

– Andrew, Stratford, ON

“We stayed with you a few months ago and found our stay wonderful. The staff that we were in contact with were very helpful and professional in accommodating our needs. They made it about -us- not about them. Advice for those looking for a great place to stay with the conveniences of a front door shuttle, many local restaurants nearby, and the ease of getting to the Falls without having to stay in the more crowded areas. Thanks Thanks Thanks !!!”

– Andy, Oswega, NY

“I would just like to say I have never had such a wonderful experience, Mellissa in Houskeeping went above and beyond our expectations and it is truly appreciated.”

– April, Barrie, ON

“Victoria was a tremendous assistant at the Front Desk. She was a delight!”

– Art, Welland, ON

“We were very satisfied with HOJO, very pleasant stay! Vika & Anna were very helpful. Thank you for everything.”

– Barry, Lancaster, PA

“We travel these Americas a lot and found the price we paid very reasonable. This Howard Johnson's By The Falls is top quality. Thank you for a wonderful stay and a second honeymoon.”

– Betty, Cheboygan, MI

“Wow! What a weekend! This Howard Johnston By The Falls Hotel was close to everything so we just left the car at the hotel and walked to everything. The rooms were nice and clean and the staff was friendly and helpful. If I go back to Niagara Falls, I will certainly stay there again because of the service and location.”

– Brandon, Chicago, IL

“Our room was fantastic and the friendliness of your staff enhanced our Niagara Falls experience!”

– Brian, Brampton, ON

“Very satisfied with cleanliness in room and pools. Great service!”

– Carmella, Richmond Hill, ON

“Loved the heart shaped tub!! Close to the falls, lots of close restaurants and the casino. Saw the fireworks from the parking lot.”

– Carol, Kingston, NY

“Your housekeeping staff needs a lot of praise. I never saw a bathtub and basin so clean.”

– Catherine, Eagleville, PA

“We had a small maintenance issue with our room upon check-in but after notifying the front desk staff, a maintenance person showed up within 10 minutes and corrected the problem on the spot. The gentleman was very polite and professional.”

– Cathy, Toronto, ON

“From start to finish, Kevin went over and above to make our stay perfect. Thanks so much Kevin and the Howard Johnson Hotel By The Falls!”

– Charles, Akron, OH

“The helpfulness of the staff & their attention to the needs of my husband's disability was amazing. The staff were great with our dog as well. Special Thanks to Elizabeth.”

– Dan, Brampton, ON

“Excellent service from all the employees! Haven't stayed at the HOJO in a while but will definitely come back to this place.”

– Daniel. Forest Hills, NY

“First time at a Howard Johnson and it was great! This Howard Johnson By The Falls had extremely comfortable beds and pillows.”

– Debbie, White Plains, NY

“We were very impressed with our room and the efficiency and friendliness of all the Front Desk staff. Our stay was memorable.”

– Edward, Edmonton, AL

“Great value, friendly staff and excellent location. This Howard Johnson By The Falls is close to everything! The hotel far exceeded our expectations.”

– Erin, Coburg, ON

“We decided to go with the Water Park Package and the kids were crazy happy that we did. By the time we left we had two prunes for kids from being in the water so long. It is so convenient. The Water Park is not in the hotel but the hotel shuttle bus takes you right there so no worries about parking. The kids and us just wanted to say thanks for a wonderful weekend escape.”

– Francois, Oshawa, On

“I travel quite often and tend to always stay at a Howard Johnson if possible because of their prices. This time, this HOJO exceeded my expectations in every way. From the moment I walked into the lobby and was greeted with a giant smile and a friendly hello, I knew it was going to be a great stay. I was treated very well during my entire stay by housekeeping staff that cleaned my room every day to the front desk staff who helped me out where to eat and shop in Niagara Falls. I will definitely return to this property and highly recommend it to others.”

– Franklin, Parsippany, NJ

“Staff was extremely helpful and courteous throughout our stay.”

– Jane, Toronto, ON

“We were down visiting relatives in Niagara Falls recently and they recommended staying at the Howard Johnson while in town. We were treated very well by all the staff that we encountered during our stay and the rooms were very comfortable and very reasonably priced. We will definitely recommend this hotel to people we know just as it was recommended to us.”

– Janet, Rochester, NY

“Just a fantastic stay! Excellent service and very nice staff. Room 731 is a lovely suite, with a great view.”

– Janice, Mississauga, ON

“The heart shaped jacuzzi was a blast. The wife loved it and it was an awesome surprise for her for our 25th wedding anniversary.”

– Jeff, Buffalo, NY

“Me and my husband went to the casino and ended up having too many martinis so we decided to spend the night at this HOJO rather than driving back. Glad we did. We had such a wonderful stay.”

– Jennifer, Niagara Falls, NY

“We love coming to this HOJO! It's affordable & we love the staff & we love the room with a jacuzzi.”

– Jenny, East York, ON

“It was nice for us to get away for the weekend to Niagara Falls. The prices are really reasonable right now and the place was just like it said it was - clean and affordable!”

– Jeremy, Rockingham, NC

“We had a wonderful time in Niagara Falls. The weather could have been a little warmer though. The HOJO Casino Shuttle was a great plus, we did not have to move our car for two days. Friendly staff too!”

– Joanna, Peterborough, ON

“Great Wine Tour! My husband and I decided on the wine tour offered thru the hotel and it was fabulous. You get picked up at the front door of the hotel and get shuttled to four different wineries for tastings and tours, and you get free time to see the most beautiful little town of Niagara on the Lake. It was a great way to spend the day.”

– Joanne, Vancouver, BC

“Your staff made us feel welcome and were one of the reasons our weekend was so enjoyable.”

– John, Orillia, ON

“Unbelievable hotel stay! If you're looking for a great, clean and friendly place to stay, look no further. You found it here.”

– John, Syracuse, NY

“First time visiting Niagara Falls and staying at the Howard Johnson Hotel on Victoria and I have to say we all had a wonderful time. We saw the sights, ate lots of food and drank local wine. Would definitely like to come back soon to Niagara and this HOJO again.”

– Jonathon, Baltimore, MD

“Absolutely wonderful staff, room and pool, thank you to all for helping us enjoy our vacation.”

– Joni, Huntertown, IN.

“Any issues that occurred during my stay was addressed promptly, Thank you.”

– Joyce, Oshawa, ON

“We come here at least four times every year. We really like the hotel and staff. We have never had any problems, so keep up the good work!”

– Kathy, Milton, ON

“Was happy with my stay! Everyone was very nice and helpful.”

– Kayla, Sarnia, On

“Enjoyed our stay. Staff was very friendly, personable and I felt good when they remembered us. We appreciated the sitting area in our room. We will see you again next year!”

– Kelli, Scarborough, ON

“We purchased the 2 night Great Gorge package on-line and we saved a bundle. The package lets you visit all the main attractions at half the price. I am glad we found this hotel on the internet. We had a wonderful time. Hope to return soon.”

– Laura, Toronto, ON

“This was the first time staying here for us and everything was excellent. Staff was helpful and friendly and the price was very reasonable.”

– Lela, Akron, OH

“We were very impressed with our stay at this hotel. It was our first time here but not the last. All the staff were very helpful and friendly and the location is great. I will definitely recommend this hotel to family and friends.”

– Leonard, Detroit, MI

“We all went down for a few days for March break and had such a great time there. The staff was really, really nice and the kids got a loot bag when we showed up to check-in which was a wonderful surprise for us all, especially the kids.”

– Linda, Mississauga, ON

“Excellent! Thanks for the upgrade! Perfect location. Perfect value!”

– Lisa, New Jersey, NY

“We totally enjoyed our stay here and will return each time we visit Niagara Falls. This is by far one of the best hotels I have stayed in throughout Ontario.”

– Lisa, Thunder Bay, ON

“Visiting Niagara Falls to see the Winter Festival of Lights displays and stayed at the Howard Johnson. We all had a great time, everyone is so friendly and courteous.”

– Lynds, Strathroy, ON

“This was the first time at the falls for our kids so we decided to stay "close to the action". Really glad we did. We walked everywhere! The kids loved the pool, staff was awesome! We will definitely be back.”

– Maddison, Cleveland, OH

“I booked a stay for an anniversary for a standard king room, but when we arrived at the hotel they upgraded us to a Whirlpool Suite with a fireplace for FREE because it was our anniversary. We were so appreciative and the room was wonderful and romantic. It was such a pleasant surprise.”

– Madelain, Syracuse, NY

“We planned to celebrate our 5 year anniversary. Great night! Was proposed to in room 231. Will definitely be back especially to this room. Creating memories at the HOJO.”

– Mallony, Hamilton, ON

“We come to Niagara Falls twice a year to gamble and see the sites and we always stay at this Howard Johnsons because of the excellent service and the great rates. We keep coming back.”

– Maria, Woodbridge, ON

“Good location. Attentive Front Desk Staff. We'll be back for certain.”

– Michel, Baie St. Paul, QC

“Wendy at the Food Court was awesome!! Quick, funny, great service.”

– Mike, Caledonia, ON

“We were treated very well from the moment we arrived to the moment we checked-out. We had a great room that was close to everything. Thanks HOJO!”

– Monica, Paterson, NJ

“Very happy with the stay. Very friendly Front Desk staff as well as the Housekeeping staff! Thanks for a great memory!”

– Monika, Brampton, ON

“They have a shuttle bus that goes back and forth from the hotel to the casinos. It was great as I had all my winnings from the casino to carry. Thanks Niagara Falls!”

– Naomi, Detroit MI

“Great time with the family. The hotel is close to everything that we wanted to do.”

– Pamela, Austin, TX

“This hotel has everything - like a shuttle service, a food court, a Denny's, two pools and anything else you need for a little vacation, and the staff was unbelievable. This must be HoJo's flagship property”

– Patricia, Dayton , OH

“Wonderful hotel in a fabulous location. The suites are beautiful and the staff are extremely helpful and friendly. I plan to stay at this Howard Johnson every time I visit Niagara Falls.”

– Rebecca, Charlotte, NC

“The room was very neat and professionally presented. The staff was very courteous and the overall experience was wonderful. Looking forward to staying at the Howard Johnson again.”

– Sandro, Mississauga, ON

“Great prices with respect to the way the economy is. Very good for families. Hotel facilities are very great (e.g. pool, exercise room, arcade games). Rooms are kept very clean!”

– Sophie, Toronto, ON

“We wish to say that our recent stay at your hotel was very nice. The staff was courteous. We hope to visit again soon. Thank you very much.”

– Tabatha, Oshawa, ON

“Large, fabulous rooms that are close to everything in the Falls. Staff was very nice. Would definitely go back!”

– Terry, Cleveland, OH

“Thank you for making our stay a memorable one. Also thank you for keeping our room nice and clean. We very much appreciate it. Have good day.”

– Theresa, Toronto, ON

“It was our 5th Anniversary Weekend and we love coming back to the same hotel every year.”

– Tom, Etobicoke, ON

“Housekeeping did an outstanding job keeping the room tidy.”

– Tsedale, Hamilton, On

“Like always just like home. Thank you for the Birthday I had. See you real soon. ”

– Ziggy, Brantford, ON

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Howard Johnson by the Falls is one block to The Falls, Casino and Clifton Hill!